Questions & Answers

Welcome to our FAQ page, your one-stop destination for quick answers and guidance on our products, services, shipping, returns, and more. Find concise solutions and essential information here to make informed decisions and optimize your experience with us.
Dash Cam Questions
1. What is a dash cam?
A dash cam, also known as a dashboard camera, is a compact video camera installed on your car's windshield or dashboard. Its purpose is to record continuous video while you drive, serving as valuable evidence in the event of accidents or other road-related incidents.
2. Why should I install a dash cam?
Dash cams come with a range of advantages:
Accident evidence: They offer visual proof to establish fault in accidents.
Insurance support: They assist in insurance claims by providing clear visual evidence.
Enhanced security: Certain models feature a parking mode that records when your car is parked, acting as a deterrent against theft or vandalism.
3. Is it difficult to install a dash cam?
Dash cam installation is generally straightforward, often involving attaching the camera to the windshield via a suction cup or adhesive mount and connecting it to the car's power through the cigarette lighter or hardwiring. Basic tools included with the dash cam or simple items like a trim removal tool can assist in neatly tucking wires. Typically, no advanced technical skills are needed for standard installations.
4. Where should I place my dash cam?
Dash cams are commonly positioned behind the rearview mirror on the windshield, allowing an unobstructed view of the road without hindering the driver's visibility. Proper placement is crucial for an uninterrupted view of the road ahead.
5. What happens to the recorded footage?
Typically, recorded footage is stored on a memory card, and when it reaches full capacity, the dash cam automatically replaces the oldest files with new recordings for continuous loop recording. Yet, certain models offer features to safeguard specific files, preventing their deletion or overwriting.
6. Are dash cams legal?
Dash cams are often allowed, but it's good to check local rules on where to place them on the windshield. Checking laws helps stay legal.
Other questions
How long does shipping take?
Shipping times fluctuate based on product availability and location, typically ranging up to 20 days. You can review shipping options and estimated delivery times on the checkout page before finalizing your order.
What is your return policy?
We accept returns on most products within a specific timeframe. Please refer to our Refund Policy for more information, or contact us if you have any questions.
Is there a warranty?
We back our products' quality with warranties. For detailed warranty information on a specific product, kindly refer to the product page or reach out to us for assistance.